Stéphanie Magniez has been supporting structures in the medico-social sector for many years in their digital transformation. Attentive to their business challenges, and very aware of the profound upheavals that the sector is undergoing, Stéphanie helps these organizations to choose judiciously the solutions that will allow them to better manage their operational performance and consolidate their place in the market.
What are the main challenges for a management software publisher in this sector ?
For an HR and Finance software publisher like Talentia Software, the main challenge is adaptability. The actors in the medico-social sector are undergoing profound changes linked to the evolution of society and its role in the well-being of individuals. Faced with this, they must meet strict obligations as recipients of public subsidies, and the publisher, as a partner, must guarantee them a totally sustainable, scalable, business-oriented system that ensures full compliance with both regulations and legislation.
In short, the system must meet expectations, whether in terms of the complexity of the sector to lead the digital maturity of these players. Finally, he must be able to manage sometimes very large volumes, speak the same language and support them over time and at their own pace.
Is digital transformation currently underway for these companies ? What are the challenges ?
Today, there are many challenges to the kind of companies. The Big Companies have generally integrated the necessary productivity and optimization. They have the resources to acquire new tools to manage their activities and have understood the importance of selecting an information system that meets their needs. It should allow them to easily absorb all the organizations with which they evolve and thus be perfectly coherent.
Small companies, are lagging behind in their digital transformation. They often work with old softwares, generally not adapted to their situation and requiring a lot of re-entering, and therefore wasting time and energy.
Concerning the challenges in the transformation of the business line, they are important. In the current context, power struggles are frequent. Geographical fragmentation, habits of independence, and a new sense of accountability to different groups can create barriers to change. The digital transformation of small structures should be fast and efficient and this is not the case. For example, centralized operation with clearly established processes that avoid bad practices and have better control is not always well received. In this specific case, what is important for us at Talentia is to support the change in order to guarantee its success.
What are the main trends for tomorrow ?
The sector has already undergone a complete overhaul of the chart of accounts (EPRD), which has had a major impact on the financial management of organizations. To date, few new revolutions are to be expected. The strategic plan for the health system is currently only a general direction. When the scope is defined, the terms and conditions will be clearly defined.
The arrival of future generations, which are by nature digital natives, will certainly make things happen faster and accelerate digital transformation. However, the still very hard regulatory framework restricts creativity and don’t promote innovation processes within institutions.
Publishers have a role to play in facilitating change through easy-to-use, ergonomic and scalable software that enable multi-generational cohabitation and cooperation.