What Makes a Good Manager and Leader?

September 27, 2023

With the evolution of work dynamics, many industries have experienced a transition from traditional management styles to management by objectives (MBO). According to a 2021 Gallup poll, 70% of the change in team engagement is influenced solely by the manager. This is why answering the question of what makes a good manager is quite important.

In this article, we will focus on what makes a good manager and the top qualities to cultivate in order to create the best performance management process for your organization.

The importance of good management 

A key part of what makes a good manager effective is supporting people who work in teams. Some managers are promoted to leadership positions because of seniority, but they may not always be the most qualified employees to carry out this type of work.

An influential HR manager understands the importance of continuous personal development and provides the means to pursue it. Training can consist of several different types of learning opportunities such as:

  • Conferences
  • Organizing seminars
  • Planning mentorship programs
  • Developing a comprehensive new hire onboarding system

The good news is that the qualities of effective leaders can be learned and your organization can find the best way to increase employee engagement and performance. Let us take a closer look at the top 4 traits that make a good manager.

4 Key qualities of a good manager and leader 

1. Ability to engage in difficult conversations

With dynamic employee training software, you can make sure your course offers align with your company’s goals. Create a complete catalog of professional development activities with accurate descriptions, lists of requirements, availability, dates and other relevant information as needed. 

2. Conflict resolution skills

A large part of managing teams consists of dealing with conflict in the workplace. HR is an area that requires strategic planning and managers need to stay ahead of the curve in identifying and managing potential conflicts.

3. Empathy and understanding

Empathy is another essential trait to possess when it comes to what makes a good manager. When you take the time to truly listen to your team’s needs, you will build an important relationship with them and strengthen bonds. Approaching difficult situations in a more meaningful way is the best method to have a positive impact on your workplace culture. Doing so will help you build strong relationships with your employees, promote diversity, inclusion and foster collaboration.

4. Listen actively

You will not be able to identify the source of an employee’s concern and provide the necessary support unless you fully understand the circumstances. Actively listening to your team and the issues that arise seems simple, but it can sometimes be difficult to put into practice. Remove all distractions when these conversations arise and dedicate undivided time to listening and responding appropriately to the situation. 

With Talentia’s HCM software you can easily align, measure, discover and develop talent in your organization. Talentia’s People Management tool allows managers to organize and analyze employee data and skills, coordinate training and rewards programs, as well as automatically stay on top of employment laws.

Get the best, most complete view of your employees and improve their engagement with Talentia’s HR Suite. You will be able to communicate more productively and proactively while sharing feedback, comments, support, thanks, earning badges and much more. By streamlining the daily processes for you and your employees’ you can focus on making better talent decisions while keeping your team passionate, productive and motivated to achieve their goals.