HR BLOG | 15 July 2020

Artificial intelligence and Chatbots revolutionize HR

Artificial intelligence and Chatbots revolutionize HR

Clearly impacted by new technologies such as artificial intelligence, chatbots and robotics, HR is today undergoing profound changes. Accelerated by the Covid-19 crisis, this revolution should enable the function to reinvent itself and fully grasp the resulting challenges. Anticipated management of talents, adaptation of training methods, development of internal communication and employee commitment and finally optimisation of recruitment processes.

The Impact of Artificial Intelligence on Recruitment

The HR recruitment process is one of the first to benefit from artificial intelligence. Often long, repetitive and tedious, recruitment is accelerated and application errors are greatly reduced. AI brings a concrete answer to optimize the recruitment process and quickly identify the right candidates: matching. This process allows the automation of the selection of candidates. It scans millions of data and compares the applications with the required profiles to identify the best candidates in an extremely short time. The chatbot is a real virtual personal assistant that accompanies the HR department or the candidates in their development during the recruitment process.

The Impact of Artificial Intelligence on Payroll

Payroll is the most sensitive and regulated HR process. It is a matter of providing the various employees of a company with financial compensation for the fruits of their labour in a timely and error-free manner.

Payroll consists of various processes: collecting information related to the activity of employees (absences, leave, illness, etc.), calculating remuneration, contributions, wage-related contributions and deductions at source, and finally producing the various compulsory declarations such as the single declaration of employment and the DSN.
Artificial intelligence makes it possible to automate many of these processes. Artificial intelligence also makes it possible to carry out payroll checks in real time. AI will gradually revolutionize payroll to reduce the risk of errors that can be costly to the company and have a considerable impact on the employee.

Finally, artificial intelligence makes it possible to automate regulatory monitoring to inform the HR department of legal and contractual changes, linked to company agreements, and thus ensure compliance with the regulatory framework and social legislation in force.

The impact of artificial intelligence on the relationship between HR and employees

A complicated collective agreement? How much paid leave for a personal event? Employees and managers always have many questions to ask HR about their pay slips, their administrative situation or their holidays.
Artificial Intelligence and Chatbots bring HR closer to employees and maximize the employee experience by simplifying the process and reducing response times to “basic” everyday questions.

The impact of Artificial Intelligence on mobility

Artificial Intelligence impacts the work environment. It encourages teleworking by developing the digitalisation of the HR function. Decision support, data management and analysis, virtual assistants, creation and enrichment of content, where so many new uses are made possible by AI and favouring mobility.

Artificial intelligence is transforming our daily lives and all aspects of our professional and personal lives. AI brings a new way of imagining the HR sector, their teams, their work and their application resources. AI expands the scope of HR actions, allowing it to get closer to its employees, to develop their quality of experience and their commitment. The expanded HR department is on the move. And it’s all thanks to AI! The HR department is freeing itself from repetitive and tedious tasks to focus on the H of HR department and work on its in-depth transformation. Digitalization of the function, automation, implementation of HR indicators monitored and automatically updated are the promises of the AI.